Operations and defence (CyberOps)
Incident response
Containment, eradication and recovery from incidents, on retainer or on demand.
What it involves
What we do
When an incident occurs, every hour counts. We activate a response team that contains the attack, preserves evidence, eradicates the adversary, coordinates recovery and meets notification deadlines.
Operating flow: telemetry sources, correlation platform, analysts and coordinated response.
What's included
- Response retainer with committed activation times
- Containment and eradication
- Forensic analysis and evidence preservation
- Coordination with management, legal, communications and authorities
- Notification to regulators (NIS2, DORA, GDPR, ENS)
- Post-incident report and lessons learned
Who it's for
- Organisations that need a team ready to act
- Entities with time-bound notification obligations
- Companies suffering an incident right now
Deliverables
- Incident response plan
- Playbooks by incident type
- Forensic and post-incident report
Reference frameworks and standards
Reference frameworks used to design, implement, review and evidence. They are not presented as our own certifications unless contractually applicable.
How we approach it
- DiscoverWe get to know your business, environment, risks and priorities.
- AnalyseWe assess maturity, exposure, compliance and real capabilities.
- DesignWe define strategy, roadmap, architecture and action plan.
- ImplementWe deliver controls, processes, technology and evidence.
- OperateWe monitor, respond and support continuous improvement.
- OptimiseWe measure results, reduce risk and evolve capabilities.
Related services
More in Operations and defence (CyberOps)
SOC
Security operations centre for continuous monitoring, detection and response.
Detect and respond- SOC service with SLA
- Response playbooks
- Monthly security report
SIEM Monitoring
Real-time collection, correlation and analysis of logs from across the entire infrastructure.
Detect and respond- Operational SIEM platform
- Use case catalogue
- Dashboards
MDR
Managed detection and response: experts who act on the threat rather than just reporting it.
Detect and respond- MDR service with response SLA
- Incident report
- Improvement recommendations
EDR / XDR and endpoint protection
Advanced protection for workstations, servers and mobile devices with detection and response at the endpoint.
Detect and respond- Deployed platform and policies
- Coverage and status report
- Response procedures
Threat Hunting
Proactive hunting for adversaries that have already evaded automated defences.
Detect and respond- Hunting campaign report
- New detection rules
- Remediation plan
Cloud Security
Security for cloud and hybrid environments: configuration, identities, workloads and data.
Detect and respond- Cloud posture report
- Hardening plan
- Reference architecture
Let's talk
Does Incident response fit your situation?
Tell us about your challenges and let's design together the best strategy to protect and strengthen your business.

