Operations and defence (CyberOps)
MDR
Managed detection and response: experts who act on the threat rather than just reporting it.
What it involves
What we do
Managed Detection and Response combines EDR/XDR technology with analysts who investigate, contain and eradicate the threat on your behalf, 24x7, with committed response times.
Operating flow: telemetry sources, correlation platform, analysts and coordinated response.
What's included
- Deployment and management of the EDR/XDR platform
- 24x7 monitoring by analysts
- Remote containment: device isolation, process and account blocking
- Proactive threat hunting
- Basic forensic investigation and lessons learned
- Reports and hardening recommendations
Who it's for
- Organisations that need response, not just alerts
- Companies without an in-house security team
- Environments highly exposed to ransomware
Deliverables
- MDR service with response SLA
- Incident report
- Improvement recommendations
Reference frameworks and standards
Reference frameworks used to design, implement, review and evidence. They are not presented as our own certifications unless contractually applicable.
How we approach it
- DiscoverWe get to know your business, environment, risks and priorities.
- AnalyseWe assess maturity, exposure, compliance and real capabilities.
- DesignWe define strategy, roadmap, architecture and action plan.
- ImplementWe deliver controls, processes, technology and evidence.
- OperateWe monitor, respond and support continuous improvement.
- OptimiseWe measure results, reduce risk and evolve capabilities.
Related services
More in Operations and defence (CyberOps)
SOC
Security operations centre for continuous monitoring, detection and response.
Detect and respond- SOC service with SLA
- Response playbooks
- Monthly security report
SIEM Monitoring
Real-time collection, correlation and analysis of logs from across the entire infrastructure.
Detect and respond- Operational SIEM platform
- Use case catalogue
- Dashboards
EDR / XDR and endpoint protection
Advanced protection for workstations, servers and mobile devices with detection and response at the endpoint.
Detect and respond- Deployed platform and policies
- Coverage and status report
- Response procedures
Threat Hunting
Proactive hunting for adversaries that have already evaded automated defences.
Detect and respond- Hunting campaign report
- New detection rules
- Remediation plan
Incident response
Containment, eradication and recovery from incidents, on retainer or on demand.
Detect and respond- Incident response plan
- Playbooks by incident type
- Forensic and post-incident report
Cloud Security
Security for cloud and hybrid environments: configuration, identities, workloads and data.
Detect and respond- Cloud posture report
- Hardening plan
- Reference architecture
Let's talk
Does MDR fit your situation?
Tell us about your challenges and let's design together the best strategy to protect and strengthen your business.